Terms and Condition
Value-added Tax (VAT)
Please note the prices on Tenderavenue.com do not include local sales taxes or VAT.
Refunds and returns
We do not offer return and exchange unless
a. Quality issues found on item
b. Wrong item received
c. Wrong size of item received (e.h. S/M)
c. Item out of stock
For returns, please ensure the items meet the condition above and the products are
a. Clean (No deodorant, perfume or make-up stains)
b. Unworn
c. Unwashed
Receiving refunds
You can expect your refund to be processed within 2 days. You'll be refunded in the same way you chose to pay. We'll always send you a Return Confirmation email when we have received your return and are processing your refund payment.
If you haven't received your return or refund confirmation from us, please get in touch here.
Delivery
Local Delivery
Please visit Local Delivery page for more information
*Please note new collection may takes around 2-3 weeks to ship and we do not guarantee the arrival time date of the shipment.
International delivery
We do offer international shipping, please visit International Delivery pages for rate and more information.
*Please note new collection may takes around 2-3 weeks to ship and we do not guarantee the arrival time date of the shipment.
Discount
Can I use more than one discount code?
Only one discount code can be used per order and cannot be combined with other promotions.
Contact
Please contact us via the contact page