We ship out In-Stock Items within 3 days and Pre-Order Items within 1-2 weeks
After the package has been shipped, it takes 1-2 weeks to arrive to your destination. However we do not guarantee the arrival date for the parcel.
Parcel delivers on Monday to Friday 9am-6pm except public holidays.
Delivery Fee
UNITED KINGDOM £11.99 Free shipping Over £180
UNITED STATES £11.99 Free shipping Over £180
CANADA £19.99 Free shipping Over £180
AUSTRALIA £19.99 Free shipping Over £180
FRANCE/ ITALY £19.99 Free shipping Over £180
LUXEMBOURG £19.99 Free shipping Over £180
SPAIN £19.99 Free shipping Over £180
NEW ZEALAND £19.99 Free shipping Over £180
AUSTRIA £19.99 Free shipping Over £180
GERMANY £19.99 Free shipping Over £180
HOLLAND £19.99 Free shipping Over £180
Refund policy for unclaimed packages
In case the customer fails to claim the package and
it gets returned to Tender Avenue due to
[Tax unpaid/ absence of addressee/wrong or insufficient address],
the round-trip shipping fee based on actual shipping fee rate of each courier will be deducted from the refund.
In some cases, depending on the shipping cost, the parcel may be discarded;
those the customers will be held responsible for the loss caused and no refund will be issued.
Order Tracking:
As soon as your order leaves our warehouse, you will receive a shipping confirmation by email or text with your tracking number, and a link for tracking your order.
國際標準快遞:
現貨商品 三天內發出, 發出後一至兩周到達.
預定商品 一至兩周發出, 發出後一至兩周到達.
注意：週末不是工作天
可送貨地區:
英國 £11.99 訂單超過 £180免運費
美國 £11.99 訂單超過 £180免運費
加拿大 £19.99 訂單超過 £180免運費
澳大利亞 £19.99 訂單超過 £180免運費
法國/意大利 £19.99 訂單超過 £180免運費
盧森堡 £19.99 訂單超過 £180免運費
西班牙 £19.99 訂單超過 £180免運費
新西蘭 £19.99 訂單超過 £180免運費
奧地利 £19.99 訂單超過 £180免運費
德國 £19.99 訂單超過 £180免運費
荷蘭 £19.99 訂單超過 £180免運費
請清楚以下事項:
- 我們不保證出貨時間.
- 下單後不能改變寄貨方法和寄貨地址.
- 我們不接受以快遞延遲的理由退款.
這快遞是不用客人付高昂的稅金和運費也比較便宜.
因此需要較多時間處理海關出關事宜,
我們是用最快的方法給你們出貨的.
如果是客人因為沒有付稅/ 提供錯誤地址等等以致包裹被退回,
其過程所產生的來回運費和額外費用將由客人負擔,
所有額外金額會在你退款金額扣掉再退款給你.
如果貨品在寄回過程中寄失, 客人需負擔所有費用, 因此不會收到退款.
關於我的快遞單號：
當我們寄出你的郵件, 你會收到郵件/ SMS 關於你的快遞單號喔.